Help and contact

Talk to ZoneAds support.

Choose the contact that matches your request. Never send passwords, API secrets, access tokens or full payment details by email.

Product support

Workspace and campaign help

Questions about campaign drafts, creative organization, reporting context or TikTok Ads access.

support@zoneadsai.com →
Integration support

Advertiser authorization

Help with eligible accounts, requested permissions, connection status or a supported TikTok Ads workflow.

Email integration support →
Privacy

Access, disconnect or delete

Request access to your information, disconnect a platform or delete ZoneAds and connected-platform data.

privacy@zoneadsai.com →
Security

Report a vulnerability

Provide a clear description, affected URL and reproduction steps. Please avoid accessing another user’s information.

support@zoneadsai.com →
For TikTok data requests

Include your ZoneAds account email and relevant advertiser account ID so we can verify authority. Do not include your TikTok password, one-time code or access token. See the TikTok data section and deletion instructions.